Anyone sharing less than 5 stars for this company either has a personal issue with this company or an extremely rare unsatisfactory transaction. I have had to use this company, which came highly recommended, three times in the past 6 months. Previous to them, my husband did most of any work, however, he recently passed away and I have come to rely on A Affordable Pool and Spa Service. They had always been extremely responsive, very reliable, informative and affordable priced. I have dealt with both Bob and Greg and can't say enough great things about them. You are wasting your time and money if you use anyone else.